Will Sydney Beach Santa share my contact details?
No, we will not pass any customers details onto third parties and we will only contact you in the future to share the dates of upcoming events with Sydney Beach Santa. i.e 2020 session times.
Can I change my booking?
We understand that things come up and sometimes sessions times need to be changed, however we ask that you give us at least 24 hours’ notice and we will do our best to reschedule your booking for another suitable time. All changes are subject to availability. Any change request within 24 hours may be denied.
What is the cancellation policy?
Due to the nature of the pre-booking of these Santa photography sessions, there is a strict no refund policy. We will do our best to accommodate a rescheduled booking, subject to availability.
What time do we arrive?
Please be on location 10 minutes before your scheduled shoot time, leave plenty of time to get there as traffic and parking can cause delays. If you are late to your appointment your session may be forfeited.
Will Sydney Beach Santa share my photos on their website or social media?
We love sharing customers’ images, however you will be asked for permission and will request that you sign a photography release form while at your Sydney Beach Santa photography session.
What if we decide to order an additional print and frame, acrylic or canvas package but have already booked the digital package?
Simply email firstname.lastname@example.org
Guaranteed delivery by Christmas?
Only orders placed before your photoshoot date are guaranteed delivery by Christmas 2017. We will endeavour to make sure orders placed after your photoshoot date are delivered by Christmas but this is not guaranteed.
High Res Digital Photos will be sent within 1 week after the photo shoot date.
What to wear?
We suggest block colours or simple prints, or anything with Christmas Cheer! Best to avoid large logos, images, and writing.
What is the wet weather policy?
This an outdoor photography setting, and sometimes Mother Nature will decide it’s time to rain. If this happens during your scheduled session we will contact you by phone to advise of inclement weather and to reschedule your booking.
Can we bring our pet?
We love having your furry friends at Sydney Beach Santa, but keep in mind that they are not allowed on the beach so can’t go any further than our grassy patch just above the beach. We require that all pets arrive and depart on leash.
What to bring?
You don’t need to bring anything with you, but your Christmas Cheer!